Data We Collect, Store, and Process
When you open an account, we collect your registration details — name, contact number, and the payment method you connect, whether that is JazzCash, Easypaisa, or Raast. Payment transactions are logged to verify deposits and process withdrawals; we do not store your mobile wallet PIN or
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full bank credentials. Session data — device type, IP address, and browser fingerprint — is collected to detect unauthorised access and to keep your login secure across mobile and desktop. We also log in-session activity, such as which sections of the lobby you access, to maintain
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service quality and resolve account disputes. This data is held on secured servers and is not sold to third parties. Retention periods vary by data type: transaction records are kept in line with applicable financial record requirements, while session logs are cleared on a rolling basis.
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Access to stored data is restricted to staff who need it to operate the platform or respond to your support requests. Where local law in Pakistan or your eligible region requires specific handling or disclosure, we follow those requirements. Availability of this service depends on local
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law and is limited to eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.